Service Design Capabilities. (Kayıt no. 15426)
[ düz görünüm ]
| 000 -BAŞLIK | |
|---|---|
| Sabit Uzunluktaki Kontrol Alanı | 05183nam a22004333i 4500 |
| 001 - KONTROL NUMARASI | |
| Control Dosyası | EBC6321302 |
| 003 - KONTROL NUMARASI KİMLİĞİ | |
| Kontrol Alanı | MiAaPQ |
| 005 - EN SON İŞLEM TARİHİ ve ZAMANI | |
| Kontrol Alanı | 20220623112324.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS | |
| fixed length control field | m o d | |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | cr cnu|||||||| |
| 008 - SABİT UZUNLUKTAKİ VERİ ÖGELERİ - GENEL BİLGİ | |
| Sabit Alan | 220617s2020 xx o ||||0 eng d |
| 020 ## - ISBN - ULUSLARARASI STANDART KİTAP NUMARASI | |
| Isbn | 9783030562823 |
| -- | (electronic bk.) |
| 020 ## - ISBN - ULUSLARARASI STANDART KİTAP NUMARASI | |
| Cancelled/invalid ISBN | 9783030562816 |
| 035 ## - SİSTEM KONTROL NUMARASI | |
| Sistem Kontrol Numarası | (MiAaPQ)EBC6321302 |
| 035 ## - SİSTEM KONTROL NUMARASI | |
| Sistem Kontrol Numarası | (Au-PeEL)EBL6321302 |
| 035 ## - SİSTEM KONTROL NUMARASI | |
| Sistem Kontrol Numarası | (OCoLC)1203842846 |
| 040 ## - KATALOGLAMA KAYNAĞI | |
| Özgün Kataloglama Kurumu | MiAaPQ |
| Kataloglama Dili | eng |
| Açıklama Kuralları | rda |
| -- | pn |
| Çeviri Kurumu | MiAaPQ |
| Değiştiren Kurum | MiAaPQ |
| 050 #4 - SINIFLAMA ve YER NUMARASI | |
| Sınıflama Numarası | HF4999.2-6182 |
| 100 1# - KİŞİ ADI | |
| Yazar Adı (Kişi adı) | Morelli, Nicola. |
| 245 10 - ESER ADI BİLDİRİMİ | |
| Başlık | Service Design Capabilities. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Cham : |
| Name of producer, publisher, distributor, manufacturer | Springer International Publishing AG, |
| Date of production, publication, distribution, manufacture, or copyright notice | 2020. |
| 264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Date of production, publication, distribution, manufacture, or copyright notice | �2021. |
| 300 ## - FİZİKSEL TANIMLAMA | |
| Sayfa, Cilt vb. | 1 online resource (99 pages) |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Content type code | txt |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | computer |
| Media type code | c |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | online resource |
| Carrier type code | cr |
| Source | rdacarrier |
| 490 1# - DİZİ BİLDİRİMİ | |
| Dizi Bildirimi | Springer Series in Design and Innovation Ser. ; |
| Cilt Numarası | v.10 |
| 505 0# - İÇİNDEKİLER NOTU | |
| İçindekiler Notu | Intro -- Acknowledgements -- Contents -- About the Authors -- List of Figures -- List of Tables -- 1 Introduction -- 1.1 Why Are We Writing This Book? -- 1.2 What Do We Mean by 'Service Design Capabilities'? -- 1.3 Core Design Capabilities -- 1.4 The Structure of the Book -- 1.5 A Final Note About the Aims of This Book -- References -- 2 An Approach to Service Design -- 2.1 Some Brief Historical Notes on the Idea of Service Design -- 2.2 The Nature of Services in Relation to Value Creation -- 2.3 Value Creation: The Evolution of a Concept -- 2.4 Service as Interaction: The Time and Context of Value Creation -- 2.4.1 The IHIP Paradigm -- 2.4.2 The Limits of the IHIP Paradigm and Service Dominant Logic -- 2.5 Service as Infrastructure: Designing the Process and Place for Value Creation -- 2.6 Services as Systemic Institution: Introducing Elements of Change in the Institutional Context -- 2.7 Summing Up: Working on Services on Three Logical Levels -- References -- 3 Core Service Design Capabilities -- References -- 4 Designing for the Level of 'Service as Interaction' -- 4.1 What Is Design Action at This Level? -- 4.2 The Role of Design at This Level -- 4.3 Design Capabilities at This Level -- 4.3.1 Controlling Experiential Aspects -- 4.3.2 Engaging Stakeholders -- 4.3.3 Modelling -- 4.3.4 Addressing the Context -- 4.3.5 Vision Building -- 4.3.6 Summary -- 4.4 Cases -- 4.4.1 The IKEA Catalogue -- 4.4.2 Tryg N�rrebro Station -- References -- 5 Designing for the Level of 'Service as Infrastructure' -- 5.1 What Are Designers Designing at This Level? -- 5.2 The Role of Design at This Level -- 5.3 Design Capabilities at This Level -- 5.3.1 Open Problem Solving -- 5.3.2 Building Logical Architecture -- 5.3.3 Vision Building -- 5.3.4 Addressing the Context -- 5.3.5 Summary -- 5.4 Cases -- 5.4.1 Platform-Based Services: Social Housing. |
| 505 8# - İÇİNDEKİLER NOTU | |
| İçindekiler Notu | 5.4.2 Hackathons in the Open4Citizens Project -- References -- 6 Designing for the Level of 'Service as Systemic Institutions' -- 6.1 What Are Designers Designing at This Level? -- 6.2 The Role of Design at This Level -- 6.3 Design Capabilities at This Level -- 6.3.1 Vision Building -- 6.3.2 Modelling -- 6.3.3 Working Across Different Logical Levels -- 6.3.4 Addressing the Context -- 6.3.5 Summary -- 6.4 Cases -- 6.4.1 The Reform of the Australian Taxation System -- 6.4.2 Living Labs -- References -- 7 Navigating Service Design Tools Using the Map of Capabilities -- 7.1 Towards an Operative Paradigm -- 7.1.1 Service as Interaction: Analytical Capabilities -- 7.1.2 Service as Interaction: Design Capabilities -- 7.1.3 Service as Interaction: Representation Capabilities -- 7.1.4 Service as Infrastructure: Analytical Capabilities -- 7.1.5 Service as Infrastructure: Design Capabilities -- 7.1.6 Service as Infrastructure: Representation Capabilities -- 7.1.7 Service as Systemic Institution: Analytical Capabilities -- 7.1.8 Service as Systemic Institution: Design Capabilities -- 7.1.9 Service as Systemic Institution: Representation Capabilities -- 7.2 References to the Tools Mentioned in This Book -- References -- 8 Beyond This Book -- References. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2022. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries. |
| 655 #4 - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Electronic books. |
| 700 1# - EK GİRİŞ - KİŞİ ADI | |
| Yazar Adı (Kişi adı) | de G�otzen, Amalia. |
| 700 1# - EK GİRİŞ - KİŞİ ADI | |
| Yazar Adı (Kişi adı) | Simeone, Luca. |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
| Display text | Print version: |
| Main entry heading | Morelli, Nicola |
| Title | Service Design Capabilities |
| Place, publisher, and date of publication | Cham : Springer International Publishing AG,c2020 |
| International Standard Book Number | 9783030562816 |
| 797 2# - LOCAL ADDED ENTRY--CORPORATE NAME (RLIN) | |
| Corporate name or jurisdiction name as entry element | ProQuest (Firm) |
| 856 40 - ELEKTRONİK YER ve ERİŞİM | |
| Kaynak Tanımlayıcı (URL) | <a href="https://ebookcentral.proquest.com/lib/ostimteknik/detail.action?docID=6321302">https://ebookcentral.proquest.com/lib/ostimteknik/detail.action?docID=6321302</a> |
| Public note | Click to View |
| 588 ## - SOURCE OF DESCRIPTION NOTE | |
| Ekli Tam Metin | Description based on publisher supplied metadata and other sources. |
Kullanılabilir materyal yok.
